Employee Voluntary Reporting

 

Employee Voluntary Reporting includes the collection and analysis of safety data voluntarily submitted by employees through an internal reporting system.

Related ICAO Terms - Voluntary Incident Reporting System (Annex 13, Chapter 8)

 

Employee Voluntary Reporting Matrix

Routine Ops

Expert Analysis

Deep Learning

Industry Driving

Data Collection

From employee voluntary reports an organization collects factual information, such as:

•Occurrence Type
•Outcome

Reporters are typically front line employees (e.g. controllers, pilots)

From employee voluntary reports an organization collects:

•Direct Causes
•Environmental Factors
•Systemic Safety Concerns

Reporters are typically operations support employees (e.g. Tech Ops, aircraft maintenance)

From employee voluntary reports an organization collects:

•Narrative Data
•Human Factors

An organization collects related internal safety assurance data (FOQA, LOSA, etc.)

Reporters are typically supervisors and managers

From employee voluntary reports an organization collects:

•Post-report Interview/Survey Data
•Safety recommendations

A domain also collects supporting data from multiple internal and external sources:

•Other organizations / Domains and preventative safety programs (ANSP, Airline Operator, ASRS, etc.)

All employees report (e.g. 100% participation)

Data Analysis

An organization processes rate data to identify trends by:

•Occurrence type
•Outcome

An organization calculates the probability of an individual hazard leading to an occurrence / outcome.

A organization processes data to:

•Classify voluntary safety data to identify direct causes, environmental factors, and systemic safety concerns
•Link direct causes to occurrence type and outcome
•Link environmental factors to occurrence type and outcome
•Link systemic safety concerns to occurrence type and outcome
•Identify the frequency of direct causes
•Identify the role of a domain in an occurrence
•Begin the identification of risk by aggregating data to identify trends

A organization processes data to:

•Identify the rate and frequency of contributing factors
•Link contributing factors to direct causes and to the occurrence outcome
•Identify quantitative data relationships to develop a detailed risk picture while also considering the effectiveness of previously implemented mitigations
•Identify qualitative data relationships to improve the understanding of quantitative relationships
•Prioritize the implementation of mitigation strategies

A organization processes data to:

•Understand emerging internal and global safety needs
•Identify risk pathways through statistical tests
•Identify safety benefits
•Develop safety solutions that consider global stakeholders
•Develop and compare safety benchmarks
Data Collaboration

An organization collaborates exclusively within an affected department to address regulatory compliance needs.

Within an organization the affected department collaborates with another internal department (e.g. safety department) to improve preventative safety program effectiveness.

All departments within an organization collaborate among one another to improve preventative safety program effectiveness.

An Organization collaborates with another organization in a similar or different domain to improve preventative safety program effectiveness and global returns on preventative safety program investments.

Employee Voluntary Reporting Examples & Resources

Provided below is a series of employee voluntary reporting resources. Click any item for additional information and links to relevant resources. 

Featured
Voluntary Employee Safety Reporting Programs – FAA

The FAA has developed regulatory and guidance materials to encourage anonymous and consistent, non-punitive safety reporting by flight operations employees. This link provides access to multiple materials that assist in better understanding best practices, and FAA requirements.

Voluntary Employee Safety Reporting Programs – ATSB

The ATSB has developed regulatory and guidance materials to encourage a common understanding and increased participation in employee voluntary safety reporting programs. This link provides access to multiple resources including frequently asked questions, de-identified safety reports, and general program requirements.

Mandatory Occurrence Reporting - USA

Mandatory occurrence reporting requirements in the USA are detailed within 14 CFR Part 121 and 49 CFR Part 830. Additionally, individual operators may have internal requirements that exceed regulatory minimums. Sample mandatory occurrence reporting requirements are: 121.565, 121.575, 121.703, 830.5

Submit An Example

Click the link above to submit an aviation safety data or information source to be added to the GSIP toolkit.